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Innovation Institute & Center

Creating
new best practices.
Not copying them.

We partner with leadership and HR to drive market, strategy, and people development, grounding every solution in science, and every decision in value creation.

Science
Every insight grounded in academic research
Evidence
Decisions built on data, not on assumptions
Impact
Changing mindset, behavior and results

Where we work

The decisions that matter are the hardest to get right

Developing people, understanding markets, and navigating strategic complexity each involve a common challenge: the answers depend less on what is known, and more on how assumptions are tested, how beliefs are examined, and how decisions are made under ambiguity and uncertainty. That is the space where we work.

When context demands a mindset and behaviour shift

Organizational change regularly surfaces a gap that knowledge transfer alone cannot close. What the situation requires is a shift in how people think, decide, and create value. That is where most development approaches reach their natural limit.

Data you have vs. Data you need

Most leadership teams operate on a working hypothesis about why something isn't performing. The problem isn't the lack of data — it's that the data available confirms what's already believed, rather than testing whether it's actually true.

When ambiguity is the only certainty

In complex and uncertain environments, strategic decisions rest on assumptions that are rarely made explicit before the commitment is made. The later those assumptions are tested, the more limited the room to adjust.

Education & Development

Our programs target mindset, ownership, and strategic thinking as an integrated system, building the cognitive and behavioral capacity that produces lasting change in how your people lead, decide, and perform.

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Employee & Market Research

We identify the assumptions held about customers, markets and employees, then test them scientifically, so decisions are grounded in verified evidence rather than accumulated conviction.

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Consulting

We develop evidence-based strategic options alongside your leadership and key people, each with clear implications and trade-offs, co-creating approaches that couldn't exist without your people's context.

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Our philosophy

The human mind is the foundation of every business decision. We build from there.

At Innovation Institute, we apply the science of human decision-making to business strategy. Biology, psychology, and sociology determine how people choose: as customers, as employees, as leaders. Understanding this scientifically, not intuitively, is what separates knowledge from assumption.

Human Biology & Psychology
The brain doesn't make rational decisions. It makes fast ones, then justifies them. Understanding what happens below the level of conscious choice is where every effective strategy begins.
Sociology & Organizational Dynamics
Organizations don't fail because of bad strategy. They fail because human systems are wired to protect existing logic, even when better options are visible. We work with that reality, not around it.
Ambiguity as a Driver of New Business Logic
Uncertainty and ambiguity aren't obstacles to strategy. They're the only space where genuinely new value gets created. The switching curve is uncomfortable. It's also unavoidable.
Outstanding Experts and Scholars
We bring together professors and practitioners who have spent careers understanding how people actually think, decide, and change, then apply that to your specific competitive context.
Human Potential in the Age of AI
AI amplifies what people are capable of — but only if they understand how they think, decide, and lead. Most organizations stop at training people to use AI. We go deeper: into the cognitive patterns and behavioral dynamics that turn AI into a real competitive advantage.

When to reach out

When the challenge
is genuinely complex

Some challenges have a template. Most that actually matter don't. We work with organizations when the problem is real, the stakes are high, and the standard toolkit has already been tried, or when leadership is determined to get to a better and more impactful answer, not just a faster version of the same one.

Strategy built on tested assumptions
Decisions are being made on internal beliefs about the market, customers, or competition, not what the market actually demonstrates. You need a way to test assumptions rigorously before they become costly commitments.
Product-market fit that needs redefining
You're not sure your current value proposition matches what different customer segments actually want, or you need to find where the real market opportunity lies before committing resources.
Leadership programs that change behavior
You've invested in education and development. People attended. But six months later, decisions are still made the same way. Knowledge transferred, but mindset didn't change, and neither did results.
Building a human-obsessed culture
Silos, fragmented teams, and an inward-looking organization are limiting your potential. You need to rebuild around the perspectives that actually drive results: your customers and your employees.
Developing ownership and proactivity at scale
Management and talent are waiting for direction instead of driving results. You need individuals who take end-to-end responsibility, and a structured approach to building that capacity, not just training sessions.
If any of these describe your situation, we should talk.
Get in touch

How we find solutions

Built with you.
Grounded in science.

We don't arrive with a ready-made solution. We arrive with a rigorous process and use your people's knowledge, experience, and context to co-create solutions that couldn't have existed without them. We bring the methodology. You bring the context. Together we build answers that are both rigorous and real.

01
Step 01
Surface Assumptions
02
Step 02
Test Assumptions
03
Step 03
Challenge the Findings
04
Step 04
Co-Create with Your People
05
Step 05
Develop & Implement
Step 01
Surface Assumptions

Before any analysis, we map existing perspectives and beliefs held about the market, customers, and organization. These are the actual starting point, not a generic situation assessment.

QUALITY
ASSURANCE
100% GUARANTEED

Quality Assurance

Every project we undertake carries a straightforward commitment: if, after the first point of delivery (whether that's the opening workshop of a development program, or the presentation of research findings) you are not satisfied with the quality and value of what we've produced, we return 100% of the fee. No conditions, no questions.

Academic Council

Where our principles and insights come from

Our Academic Council brings together fourteen professors from the world's leading research universities — Harvard, Stanford, Wharton, Kellogg, Bocconi, ETH Zurich and Georgia Tech among them. This is the intellectual backbone of Innovation Institute: scholars who actively shape the frontiers of strategy, marketing, organizational behavior and decision science.

Prof. Goran Vlašić
Council Chair
Prof. Goran Vlašić, PhD
University of Zagreb
Market Creation & Innovation Strategies
Prof. John Deighton
Prof. John Deighton, PhD
Harvard Business School
Digital marketing & consumer behavior
Prof. William Barnett
Prof. William Barnett, PhD
Stanford University
Organizational and competitive market dynamics
Prof. Jurica Pavičić
Prof. Jurica Pavičić, PhD
University of Zagreb
Marketing management and strategy
Prof. Irene Scopelliti
Prof. Irene Scopelliti, PhD
City University London
Consumer psychology & decision-making
Prof. Gabriele Troilo
Prof. Gabriele Troilo, PhD
Bocconi University
Marketing, creativity & innovation
Prof. Zoran Krupka
Prof. Zoran Krupka, PhD
University of Zagreb
Branding, retail & consumer behavior
Prof. Daniella Laureiro-Martinez
Prof. Daniella Laureiro-Martinez, PhD
ETH Zurich
Neuroscience of decision-making
Prof. Bulent Gultekin
Prof. Bulent Gultekin, PhD
Wharton, U. Pennsylvania
Finance & international markets
Prof. Ajay Kohli
Prof. Ajay Kohli, PhD
Georgia Institute of Technology
Market orientation & innovation
Prof. Michael Ahearne
Prof. Michael Ahearne, PhD
University of Houston
Sales strategy & sales force management
Prof. Gregory Carpenter
Prof. Gregory Carpenter, PhD
Kellogg, Northwestern University
Marketing strategy & competitive positioning
Prof. Joe Hair
Prof. Joe Hair, PhD
Mitchell College of Business
Quantitative methods & structural modeling
Prof. Stephen Bradley
Prof. Stephen Bradley, PhD
Harvard Business School
Technology strategy & competitive advantage

Who we work with

Trusted by leading organizations

We partner with companies across industries, from regional market leaders to global corporations, on their most complex strategic and organizational challenges.

HPB UniCredit Raiffeisen Bank Erste Podravka Franck Jamnica Zvijezda Coca-Cola HBC Heineken A1 Hrvatski Telekom Ericsson Styria Media Group RTL Hrvatska 24sata Nexe Adris M San Grupa King ICT
Studenac Zubak Grupa Combis Pliva Unilever Hrvatska pošta Školska knjiga Inter Cars Nutris Komop PIK Imago Multinorm Hamag-Bicro Europska komisija Ministarstvo turizma HZMO Grafički zavod Hrvatske Erste Card Club Fabema Metali

Let's build
something
new.

If you're dealing with a strategic, organizational, or development challenge where the standard approaches haven't been enough, reach out. We work together to explore the best solution for you.